Mobile WiFi VoIP

What's it all about?

Many of the latest mobile phones have WiFi and VoIP capabilities, so that they can browse the internet and make and receive VoIP calls, as well as normal mobile (GSM) calls. These mobile wifi voip can work with your modem wifi router, giving you the choice to make as few or as many calls as you want.

The benefit of this is that whenever you are connected to a WiFi Hot Spot you can make and receive VoIP calls.  For example, if you are connected to a WiFi Hot Spot in Singapore, you could make calls from your mobile at the standard Coms rates or talk to colleagues on the Coms system for free, because the handset will work exactly the same as any Coms IP Phone.

These Nokia handsets are all WiFi enabled and VoIP compatible, and they can work with your broadband modem router giving you the ability to make VoIP phone calls.

Quick & Easy Setup

Setting up most features on a mobile is complicated and time consuming, so we have developed an Over-The-Air Provisioning (OTAP) system. Coms can enable WiFi VoIP on compatible Nokia WiFi VoIP handsets, listed on the left, using our OTAP system.

New & Existing Customers

Mobile WiFi VoIP can be enabled on your account either as chargeable UK Direct Dial numbers, or as free internal extensions. No additional "seat" fee is charged for a WiFi mobile, if you already have a primary seat. However, if your company is going to use Mobile WiFi VoIP as your primary phones, the usual per seat charges apply.

Setting up your Nokia to make VoIP Calls

Once your handset has been configured over-the-air, you just need to set up your Wireless Access Point that the phone will initially use to make Coms VoIP calls, as follows:

Configure the “Access Point” to use for Internet telephone calls:

Menu ->Tools ->Settings ->Connection ->Access Point ->Select your AP

Configure default call type:

Menu -> Tools -> Settings -> Call   Default call type: Internet

Re-Start your Phone!

Make a Test Call: Dial 789 – To hear the Coms test message

Tips!

1. To set a menu button on your “Standby Screen”:
Menu -> Tools -> Settings -> Phone -> Standby mode -> Active Standby Apps

2. To set a Selection button on your handset as a shortcut:
Menu -> Tools -> Settings -> Phone -> Standby mode -> Right or Left selection key -> Internet Telephone

Exit these menus, hit the Internet Tel. selection key and choose your access point to log your Nokia into our servers. You are now ready to make VoIP calls.

FAQ

• What is Coms Mobile WiFi VoIP ?
  
  What is Coms Mobile WiFi VoIP ?
  Coms Mobile WiFi VoIP enable you to make VoIP calls from a WiFi enabled mobile, like the Nokia E series, the primary benefit being that using VoIP you can make FREE VoIP calls to other Coms subscribers and very cheap calls to everyone else.
  
• How Does It Work?
  
  How Does It Work?
  We send a configuration text message to your phone that configures the handsets VoIP settings to work with Coms
  
• Where Can I make Mobile calls from?
  
  Where Can I make Mobile calls from?
  From anywhere that you can get WiFi access!  Typically from office, home, open hot spots, etc.
  
• What phones can I use?
  
  What phones can I use?
  Currently we support the Nokia E Series by OTAP (Over the Air Provisioning) but you can use any handset that is VoIP SIP capable.
  
• What are Coms Numbers?
  
  What are Coms Numbers?
  WiFi mobiles can be enabled on your account with either chargeable UK Direct Dial numbers or as free internal extensions, no additional "seat" fee is charged for a WiFi mobile, if you already have a primary seat. However if your company is going to use WiFi Mobiles as your primary phones, then the usual per seat charges apply.
  
• Can I call Emergency Services with my Mobile Phone?
  
  Can I call Emergency Services with my Mobile Phone?
  Coms is not a replacement for your ordinary telephone service and you cannot make emergency calls using Coms.  However, this does not prevent you using your mobile phone for making emergency calls via your Cellular Provider as normal.
  
• What version of Nokia Software / Firmware will I need?
  
  What version of Nokia Software / Firmware will I need?
  On the E60, E61 and E65, you will need firmware version 2.0618.06.05 or later.
  
  On the E70, you will need firmware version 2.0618.07.10 31-08-06 RM10 (RM24 in the US)
  
  On the N80ie you will need firmware version
  
  To check the firmware version installed on your handset, press *#0000#. If you need to upgrade, please visit Nokia's Phone Software Update. You will need your USB cable, and you must remember to set the profile to ‘General’ before you start and ensure that there is a SIM card in place. (It’s good practice to backup your data before upgrading your phone!)